Effective Date: January 1, 2025
Privacy Policy
Kinnect Ltd.
Kinnect ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect information about users ("you" or "your") when you use Kinnect’s platform, including the Community Manager Portal and associated services ("Services").
By using Kinnect, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, you should discontinue use of our Services.
1. License Grant
We collect the following categories of data to provide and improve our Services:
1.1 Personal Data Provided by you:
- Account Information: When you register, we collect your name, email address, phone number, and password.
- Profile Data: Including profile picture, bio, preferences, and other voluntarily provided details.
- Payment Information: If you subscribe to the Community Manager Portal, payment details will be processed securely by third-party payment providers.
1.2 Automatically Collected Data:
- Usage Data: Information about how you interact with Kinnect, including log files, device type, operating system, and browser information.
- Location Data: If enabled, we collect location information to power location-based features such as check-ins and event recommendations.
- Cookies & Tracking Technologies: We use cookies and similar tracking tools to enhance user experience, track interactions, and personalise content.
1.3 Data Shared with Communities:
- Community Interactions: If you participate in a community, we collect data such as event RSVPs, check-in records, and engagement within that community.
- Community Manager Access: Community Managers may access aggregated insights on member activity, as governed by the Data Protection Agreement (DPA).
2. How We Use Your Data and Legal Basis for Processing
We process your data based on the following legal grounds: (1) your consent, (2) fulfilment of a contract (such as providing Kinnect services), (3) compliance with legal obligations, and (4) our legitimate interest in improving and securing our platform.
- To Provide and Maintain Services: Including account creation, authentication, and personalised content.
- To Improve Our Services: Analysing user activity to enhance features and user experience.
- To Ensure Security: Detecting fraud, enforcing policies, and maintaining the integrity of the platform.
- To Communicate With You: Sending service-related messages, updates, and marketing (with your consent).
- For Legal and Compliance Purposes: Meeting regulatory requirements and resolving disputes.
3. Sharing and Exporting of Your Data
We do not sell your personal data to third parties. However, Community Managers who subscribe to the Community Manager Portal may access insights and data related to their communities. If Kinnect enables data export functionality, Community Managers may download certain community data, including personal user information, for the purpose of managing their community outside of Kinnect (e.g., CRM integration). Any personal data exported from Kinnect falls under the Community Manager’s control, and they are solely responsible for compliance with applicable data protection laws, including obtaining user consent where required. Kinnect is not responsible for how Community Managers process exported data.
Additionally, we may share data in the following ways:
- With Service Providers: Third-party vendors assisting with hosting, payment processing, analytics, and security.
- To Improve Our Services: Analysing user activity to enhance features and user experience.
- With Other Users: If you interact within a community, some data (e.g., check-ins, RSVPs) may be visible to community members.
- With Law Enforcement or Regulatory Bodies: If required by law, or to protect our rights and users’ safety.
- In Business Transfers: If Kinnect undergoes a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction.
4. Your Data Rights and Community Manager Responsibilities
If you are in the UK, EU, or a jurisdiction with data protection laws, you may have the following rights:
- Access & Correction: Request a copy of your data and correct inaccuracies.
- Deletion: Request deletion of your data where legally permitted.
- Restriction & Objection: Limit how your data is used in certain cases.
- Portability: Receive a structured copy of your data.
- Withdraw Consent: Opt out of certain data uses, such as marketing.
To exercise these rights, contact hugo@kinnect.io. We may require verification before processing requests.
Community Manager Responsibilities for Exported Data:
- Community Managers exporting user data are responsible for compliance with GDPR and other applicable data protection laws.
- Community Managers must ensure they have a lawful basis (such as user consent) before processing exported data externally.
- Once data leaves the Kinnect platform, Community Managers assume the role of Data Controllers and must handle personal data responsibly.
Kinnect’s Data Protection Agreement (DPA) and End User License Agreement (EULA) govern the use of data within the platform and provide legal safeguards to limit Kinnect’s liability for data misuse outside the platform.
5. Data Retention, Security, and Breach Notification
We retain personal data as long as necessary for the purposes outlined in this policy. We implement industry-standard security measures to protect data but cannot guarantee absolute security. In the event of a data breach that affects your personal data, we will notify you and relevant authorities as required by applicable law.
6. International Data Transfers & Safeguards
Kinnect primarily processes and stores personal data within the UK and the EU. However, we may use third-party service providers, cloud hosting, or data processors located in other countries, including the United States.
If we transfer your personal data outside of the UK, EU, or other jurisdictions with data protection laws, we ensure that appropriate safeguards are in place to protect your data. These safeguards may include:
- Standard Contractual Clauses (SCCs) approved by the UK/EU.
- Ensuring the recipient country has an adequacy decision from the relevant data protection authority.
- Other legally recognised transfer mechanisms to protect your personal data.
We will notify users in the event that significant changes occur regarding international data transfers. If you have questions about how your data is transferred, please contact us at hugo@kinnect.io.
7. Children’s Policy
Kinnect is not intended for children under 13. If we learn that a child’s data has been collected, we will take steps to delete it.
8. Changes to This Policy
We may update this Privacy Policy periodically. If changes are significant, we will notify you via email or platform notifications.
9. Contact information
For questions about this Privacy Policy, contact hugo@kinnect.io.
10. Acknowledgements & Agreement
By using Kinnect, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
